Have you noticed a serious leak in your roof?
Has a recent storm caused intense damage to your commercial or residential roof?
Are you having trouble remembering the last time you did any kind of maintenance of your roof, and suspect that it’s time for an upgrade or inspection?
If you answered “yes” to any of these questions, then it sounds like you’re in the market for a Dallas roofing contractor.
However, with so many scammers and shoddy contractors out there, you need to be sure that you’ve taken the time to ask the right questions and do the necessary amount of research.
We know that sometimes, it can be difficult to know where to start.
That’s where we can help.
In it, we’ll tell you everything you need to know about the best tips to ensure that you hire the top Dallas roofing contractor for your business or home.
1. Start By Searching Online
When it comes to finding the right Dallas roofing contractors, nearly 90% of consumers begin by searching online.
However, it’s knowing what to look for — and where exactly you should look — that will help to give you the upper hand.
So, where are the best places to look?
In general, it’s always a wise move to begin your search by checking local online business directories. The goal here is to gather a list of at least three potential companies that you’d like to work with.
Even if you crowdsource suggestions from your friends, coworkers, and family members?
This doesn’t mean that you shouldn’t still conduct a little online research as well.
Remember, the more companies you’ve researched, the more likely you’ll be able to get a better deal by leveraging the quotes you’ve received from multiple roofers.
A company’s website will tell you the types of services they offer, outline their service area, and will tell you if they’re able to work with commercial buildings, residential buildings, or both.
2. Ask For Their Address
It’s unfortunate but true: roofing scams are on the rise in Texas.
These scams are especially likely to happen after a serious storm or other natural disaster has occurred, when people are at their most desperate.
However, even if you need emergency roofing repair performed, it’s still crucial that you do your due diligence when it comes to researching your Dallas roofing contractor.
Before you do anything else or ask any other questions, the very first thing you should do is to ask for that company’s full name and physical address.
Often, scammers won’t have a physical location for their office. They may also provide you with a P.O. Box when you ask for an address. While this isn’t always a cause for concern, you should still ensure that they do, in fact, have a physical office.
Additionally, be on the lookout for another red flag when it comes to Dallas roofing contractors: companies that seem to call you from a different phone number every time.
If you call back these numbers and can’t seem to get through to anyone, or if you’re not even provided a phone number, it’s definitely time to move on.
3. Ask About Their Employees
When you’re interviewing a Dallas roofing company you’re considering doing business with, make sure that you ask lots of questions about their employees.
First of all, what kinds of certifications and training do they have? Do they learn “on the job,” or have they spent time in an actual classroom?
Additionally, what kinds of background checks and employee screenings does the company conduct? Remember, these people are going to be in your home and around your valuables — often when you’re not able to be.
You need to ensure that these are people you can trust, who don’t have a criminal record.
Another important question regarding employees that many people forget to ask?
Whether or not the company they’re working with hires subcontractors to do some of the work for them.
This isn’t a good sign, as many subcontractors may not be insured (we’ll talk more about insurance in a moment.) Additionally, it’s a lot tougher for the roofing company to conduct background checks on and vouch for the quality of the work of subcontractors.
If the Dallas roofing company you’re thinking of doing business plans to use subcontractors, you may want to consider moving on.
4. Look For Proper Certification And Licensing
When you’re narrowing down your list, it’s also important to ask the Dallas roofing contractor you’re thinking of working with about their licensing and certifications.
Always look for companies that have been licensed by the Roofing Contractors Association of Texas (the RCAT, for short.)
Though, in the state of Texas, getting a license isn’t required, those companies that have taken the time to get one will likely offer higher quality services.
This is because, in order to obtain that license, the roofing company and the professionals they hire must prove their expertise. They may be required to have a certain amount of training, on-site experience, and even take specific tests related to roofing.
They’ll also likely be much more aware of the laws surrounding roofing and contractor work. Plus, they’ll just be better informed about the kinds of tools, shingles and materials, and overall solutions that will and will not work for your roof.
You should also ask about any certifications that your Dallas roofing contractor has.
Especially if you’re interested in having commercial work done, look for roofers that are GAF Certified Maintenance Professionals.
5. Ask About Insurance
When you’re interviewing a Dallas roofing contractor, one of the most important aspects that you’ll need to ask about is insurance.
After all, you don’t want to be held financially responsible if a worker gets injured on the job.
However, most people aren’t aware of the fact that there are two types of roofing insurance that you need to ask about: liability insurance and worker’s compensation insurance.
Liability insurance protects you and your home in the event of damage caused by an irresponsible worker. This means that, if a roofer drops a tool or was being negligent and breaks something in your home, or damages your roof even further, you won’t have to pay to fix those damages.
Worker’s compensation insurance, on the other hand, helps to ensure that you won’t have to pay for the medical bills and lost wages if a worker is injured while installing or performing maintenance on your roof.
If at all possible, always ask for proof of insurance.
6. Connect With References
So, you’ve spoken with your Dallas roofing contractor and have gotten an answer to the most important questions.
Now, you should start doing some research regarding the kinds of experiences that other people have had with this company in the past.
While most roofing companies will have testimonials on their website or even on review sites like Yelp or Angie’s List?
You won’t really know the truth until you speak with a past customer directly.
Ask your contractor for the contact information of at least three previous customers. When you connect with them, ask them if they were satisfied with the overall quality of the work provided.
Also ask whether or not the company was able to finish the job within a reasonable time frame, and whether the customer was charged any hidden or excessive fees.
Ask if any damages to the home or the surrounding property were caused, and who was on the job site to answer any questions they had throughout the process.
If a company is unwilling or unable to provide you with these references, it’s time to hang up the phone and restart your search.
7. Look For A Warranty
When you’re evaluating your Dallas roofing contractor, you also need to make the time to ask about any guarantees or warranties that they provide to back up their work.
Keep in mind that there may be different warranties when it comes to the actual work the company did and the materials that were used in repairing or installing your roof.
Usually, your manufacturer warranty will last anywhere from 20-50 years, but remember, that’s for the materials used alone.
When you’re establishing the warranty, make sure that you get in writing that the company will come back and fix any repairs needed within that timeframe.
Be aware that, in order for the warranty to remain valid, you may need to prove that you did everything possible as a homeowner to take care of your roof.
8. Establish A Time Frame
There are few things more frustrating than a contractor who just can’t seem to finish up the job they were hired to do within the time frame you need.
To avoid this frustration — and to ensure that you’re not being taken advantage of — it’s crucial to have a conversation with your Dallas roofing contractor about how long the project is expected to take.
While we know that you’d like to have your project finished as soon as is possible, you also need to be realistic about your expectations. Sometimes, even the best contractors deal with unexpected problems and setbacks.
The materials you wanted may not be in stock, they may uncover more problems with your roof as the work continues, or even the weather might cause you to lose a few days.
It’s important to be firm, but flexible.
Ask your contractor what they think a realistic time frame is for the project. Then, ask them questions about the steps they’re going to take to ensure that it’s finished as close to on time as is possible.
9. Understand Your Costs
The final question that you should ask your Dallas roofing contractor?
It’s all about understanding the cost of your project.
Remember, there are several different factors that go into establishing the overall cost. These will be things like the cost of the raw materials, the labor required, any tools needed, and the overall timeframe of the project.
Just make sure that, when you’re discussing the price, the company is willing to provide you with a breakdown for these services. Always save a little room in your budget to pay for any emergencies that might crop up over the life of the project.
Additionally, especially if the cost of the overall project is a concern for you, be sure to ask about the payment and financing plans offered by the company. How much of a down payment is required? What is the average monthly payment? How long will you have to make it?
The more answers you have upfront, the less stressed you’ll feel throughout the process.
Ready To Work With A Qualified Dallas Roofing Contractor?
As you can see from this post, there are lots of crucial things to keep in mind when you’re interviewing a potential Dallas roofing contractor.
Remember to ask for references, proof of insurance, and all about the employee screening process. Also remember to get your questions about the warranty, the licensing and certification, and the timeframe of your project.
Are you looking for a Texas roofing contractor that’s always willing to go the extra mile to make sure you have what you need?
We have experience in a wide variety of roofing projects, including senior living, multi-family, healthcare, retail, and even military and industrial buildings.
Spend some time on our website to learn more about all the incredible services we have to offer.
When you’re ready to start your next roofing project, reach out to us to make it happen.